Steve Kaplan has done some outstanding work with my team and me for 10 years. He has worked as an external coach, designed and run workshops and conferences and helped us become trusted advisors. Steve is able to get to the heart of a given matter quickly – the people, politics, and process – clearly articulate his findings, recommend solutions and help implement them as and when required. Steve feels like a trusted member of the team. He has been the sounding board when the going gets tough. His contribution has been of great value in a growing a global practice with a lot of moving parts. I would highly recommend him.